Featured Connexion Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Connexion client.
Most viewed articles
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- Either nothing appears to happen or you get error "Cannot start process because a file name has not been provided"
- "Transaction failed. Your host connection may have been lost" error in Connexion client
- "Unable to connect to remote server" error in Connexion
- I am getting an error when working with a record in my local save file.
- How do I convert .dat files to .mrc files?
- How can I move my MACROS from my old PC to my new PC?
- How to run Connexion client on a Mac
- When I print labels in Connexion client, it's only printing blank pages or garbled characters
- Why do I get this error message when searching Connexion “No records found for your search”?
Recently created articles
- Error: "Unable to open the TCP/IP connection. Unable to resolve the host name" ( created Mon May 11, 2026 )
- I am missing records in my online save file or Saved - In Progress file ( created Tue Apr 28, 2026 )
- How to apply constant data in batch in Connexion ( created Tue Mar 10, 2026 )
- When exporting from Connexion to Sierra, I get the host message, "Record Rejected. Initials must be keyed to create orders." ( created Tue Mar 10, 2026 )
- Connexion crashes intermittently when editing a record ( created Thu Mar 05, 2026 )
- How to silently install the OCLC Cataloging AI Toolkit for Connexion client 2.63 ( created Sat Feb 28, 2026 )
- How to silently install the OCLC Cataloging AI Toolkit for Connexion client 3.1 ( created Fri Feb 27, 2026 )
- Can't export - Getting this error message "Could not find the file..." ( created Fri Feb 20, 2026 )
- When I attempt to export a record directly to Alma, I get the host message, "Import failed. Reason: Error while validating the record." ( created Wed Jan 28, 2026 )
- When batch processing holdings by OCLC number, the batch process window closes and holdings are not updated. ( created Mon Jan 26, 2026 )
- My MARC file is not importing into my Online Save File. ( created Thu Jan 22, 2026 )
- When logging into Connexion, an error appears: "The remote name could not be resolved" ( created Mon Jan 12, 2026 )
- When searching in Connexion, I receive the message "Search term is required." ( created Tue Jan 06, 2026 )
- How do I uninstall the OCLC Cataloging AI Toolkit for Connexion? ( created Fri Dec 12, 2025 )
- Error: Unable to connect to [ILS domain], retries exceeded ( created Mon Nov 03, 2025 )
Recently updated articles
- Connexion client result lists are showing odd characters rather than the expected language ( updated Thu Jun 04, 2026 )
- I am unable to access the OCLC-Cat listserv ( updated Thu Jun 04, 2026 )
- I've forgotten my authorization number and password ( updated Wed Jun 03, 2026 )
- I have records ( holdings ) in my Local save file that won't delete using Batch. ( updated Tue Jun 02, 2026 )
- Odd beeps coming from Connexion client when pasting ( updated Mon Jun 01, 2026 )
- What are the steps for completing the Access and Authorization form? ( updated Fri May 29, 2026 )
- Can't export - Getting this error message "Could not find the file..." ( updated Fri May 29, 2026 )
- How to do a silent install of the OCLC Dewey Cutter Program ( updated Thu May 28, 2026 )
- A macro is not working or Connexion client freezes when using a macro ( updated Thu May 14, 2026 )
- Empty boxes appearing instead of correct symbol when using diacritics or special characters tool in Connexion ( updated Thu May 14, 2026 )
- Connexion settings, toolbar and shortcut icons, are not being retained - Renaming Options.xml ( updated Wed May 13, 2026 )
- No results found for your search message when trying to bring up Local Save file ( updated Mon May 11, 2026 )
- Error: "Unable to open the TCP/IP connection. Unable to resolve the host name" ( updated Mon May 11, 2026 )
- I am missing records in my online save file or Saved - In Progress file ( updated Tue Apr 28, 2026 )
- How to Copy records from one local file to another in Connexion client ( updated Mon Apr 20, 2026 )