Featured Connexion Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Connexion client.
Most viewed articles
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- Either nothing appears to happen or you get error "Cannot start process because a file name has not been provided"
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- I am getting an error when working with a record in my local save file.
- How can I move my MACROS from my old PC to my new PC?
- How do I convert .dat files to .mrc files?
- When I print labels in Connexion client, it's only printing blank pages or garbled characters
- How to run Connexion client on a Mac
- Why do I get this error message when searching Connexion “No records found for your search”?
Recently created articles
- When I attempt to export a record directly to Alma, I get the host message, "Import failed. Reason: Error while validating the record." ( created Wed Jan 28, 2026 )
- When batch processing holdings by OCLC number, the batch process window closes and holdings are not updated. ( created Mon Jan 26, 2026 )
- My MARC file is not importing into my Online Save File. ( created Thu Jan 22, 2026 )
- When logging into Connexion, an error appears: "The remote name could not be resolved" ( created Mon Jan 12, 2026 )
- When searching in Connexion, I receive the message "Search term is required." ( created Tue Jan 06, 2026 )
- How do I uninstall the OCLC Cataloging AI Toolkit for Connexion? ( created Fri Dec 12, 2025 )
- Error: Unable to connect to [ILS domain], retries exceeded ( created Mon Nov 03, 2025 )
- 040 invalid code error ( created Mon Oct 27, 2025 )
- I can't locate or find the FAST API Key ( created Wed Oct 15, 2025 )
- How to add WorldCat holdings in batch from a file of MARC records using Connexion client ( created Wed Oct 08, 2025 )
- 020 field contains duplicate data error or reappearing ISBNs ( created Wed Oct 08, 2025 )
- I get the error message "record could not be locked" while trying to save a record to the online save file or control the headings ( created Wed Sep 17, 2025 )
- Can I install Connexion without needing to install Microsoft Access ( created Fri Jul 25, 2025 )
- Why do I get a "Search Label is not valid" error when using parentheses in a command line search in Connexion? ( created Wed Jun 04, 2025 )
- Error: "Invalid client action" in Connexion ( created Fri May 23, 2025 )
Recently updated articles
- When logging into Connexion, an error appears: "The remote name could not be resolved" ( updated Fri Jan 30, 2026 )
- When I attempt to export a record directly to Alma, I get the host message, "Import failed. Reason: Error while validating the record." ( updated Wed Jan 28, 2026 )
- When batch processing holdings by OCLC number, the batch process window closes and holdings are not updated. ( updated Mon Jan 26, 2026 )
- I am getting an error when working with a record in my local save file. ( updated Fri Jan 23, 2026 )
- When searching in Connexion, I receive the message "Search term is required." ( updated Thu Jan 22, 2026 )
- My MARC file is not importing into my Online Save File. ( updated Thu Jan 22, 2026 )
- When I try to submit an error report I get the error: "There was a problem creating your error report." ( updated Thu Jan 22, 2026 )
- "A generic error occurred in GDI" error when listing records in Connexion client 3.x ( updated Mon Dec 29, 2025 )
- When signing into Connexion, I get an error that says "Error creating logon response". ( updated Wed Dec 24, 2025 )
- How do I uninstall the OCLC Cataloging AI Toolkit for Connexion? ( updated Mon Dec 22, 2025 )
- When accessing the macro editor, Connexion client crashes. ( updated Tue Dec 16, 2025 )
- How do I batch delete holdings in Connexion client? ( updated Fri Dec 12, 2025 )
- Client setup has failed error code 1603 error in Connexion client 3.x install ( updated Wed Nov 26, 2025 )
- Macro feature is unavailable. Macro component service is not running or not available ( updated Mon Nov 24, 2025 )
- When I print labels in Connexion client, it's only printing blank pages or garbled characters ( updated Thu Nov 06, 2025 )