Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of the ILLiad Client?
- An ILLiad request keep changing back to Unfilled
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- Printing is not working and I am getting an error message about a table in ILLiad
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- I'm getting an error when I try to print in ILLiad, why is this?
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
- Our ILLiad library cannot connect to Copyright Clearance Center
Recently created articles
- Error connecting after IP change of ILLiad database ( created Fri Mar 22, 2024 )
- After DOCLINE updated to 6.2.50, I get a javascript error when importing requests in ILLiad. ( created Mon Mar 18, 2024 )
- ReShare requests in ILLiad are getting getting an error in the notes about "the local ID could not be retrieved." ( created Thu Mar 14, 2024 )
- Why does my Z39.50 connection to FOLIO not show all information for serials? ( created Mon Mar 11, 2024 )
- My UserValidation import to ILLiad says "Permission Denied." ( created Thu Jan 04, 2024 )
- Custom SQL Work ( created Tue Jan 02, 2024 )
- What happens in ILLiad when an institution is on a lender string twice? ( created Tue Jan 02, 2024 )
- When using Google Analytics as part of the URL for ILLiad and EZproxy access, when I get to the ILLiad site, I get a message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." ( created Mon Dec 11, 2023 )
- Determine if an ILLiad request is in our WorldCat Knowledge Base collection ( created Wed Dec 06, 2023 )
- What is the file named Debug in the ILLiad client directory? ( created Tue Dec 05, 2023 )
- Can ILLiad notification emails have a Reply To address that is different than the From address? ( created Tue Nov 28, 2023 )
- Why do Rapid requests come into Electronic Delivery in ILLiad with No ILL Number Match? ( created Tue Nov 14, 2023 )
- Why does my ILLiad request have an OCLC status of PROFILING? ( created Thu Nov 09, 2023 )
- Why doesn't my OpenURL data load in the ILLiad request form ( created Thu Nov 02, 2023 )
- What does it mean in ILLiad when I see in the OCLC Status in a transaction that says "Record not found?" ( created Wed Nov 01, 2023 )
Recently updated articles
- I have an item stuck in the status of "In Electronic Delivery Processing" ( updated Thu Apr 25, 2024 )
- I am getting an SQL "Named Pipes Provider" error when trying to open ILLiad programs ( updated Thu Apr 18, 2024 )
- ILLiad gives a pre-login handshake, semaphore timeout error ( updated Thu Apr 18, 2024 )
- What should we add to our SPF record for emails coming from OCLC? ( updated Tue Apr 16, 2024 )
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer? ( updated Wed Apr 10, 2024 )
- I am in ILLiad 9.1 and when I try to deliver an article in Borrowing, it gives me an error message ( updated Thu Apr 04, 2024 )
- Should ILLiad Services be running on a self-hosted ILLiad test web server? ( updated Thu Apr 04, 2024 )
- Is there a List of ILLiad Print templates and their Data Sources? ( updated Thu Apr 04, 2024 )
- What is the proper procedure for decommissioning my ILLiad server when switching over to Tipasa? ( updated Tue Apr 02, 2024 )
- How do I use the ATLAS Integrated SAML on my Server? ( updated Fri Mar 29, 2024 )
- How do I find the path for ILLiad Billing Manager invoice templates? ( updated Fri Mar 29, 2024 )
- Does ILLiad Support ISO ILL? ( updated Thu Mar 28, 2024 )
- What to do if you are seeing 401 Unauthorized error in the ILLiad Client? ( updated Thu Mar 28, 2024 )
- Everyone is being sent to the Logout page when coming from EZproxy to ILLiad ( updated Thu Mar 28, 2024 )
- I am using a database that sends an OpenURL link to ILLiad, but the wrong form is opening ( updated Mon Mar 25, 2024 )