Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of the ILLiad Client?
- An ILLiad request keep changing back to Unfilled
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- I'm getting an error when I try to print in ILLiad, why is this?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
- Printing is not working and I am getting an error message about a table in ILLiad
Recently created articles
- Why does the ILLiad workform show +30 in the Need Before field? ( created Fri Sep 19, 2025 )
- Unable to search ILLiad requests by Transaction Number in OCLC Statuses Screen ( created Fri Aug 29, 2025 )
- What is the character limit for an NVTGC in ILLiad? ( created Fri Jul 25, 2025 )
- Coverage for electronic journals in ILLiad is not present next to the holding OCLC symbol ( created Tue Jun 24, 2025 )
- Do ILLiad Web Pages Use Bootstrap ( created Mon Jun 16, 2025 )
- Status Lines for Renewals ( created Thu May 29, 2025 )
- Slow Response Loading Large PDF Files ( created Wed May 28, 2025 )
- Libraries are not receiving our ISO cancelation message ( created Wed May 21, 2025 )
- RAPIDILL articles have to be delivered manually through the Electronic Delivery Utility ( created Tue May 20, 2025 )
- Recent SAML vulnerabilities ( created Thu Mar 27, 2025 )
- What to Change When Updating DeliveryLocations Values in ILLiad ( created Mon Mar 17, 2025 )
- ILLiad is getting a Microsoft Edge error ( created Tue Mar 04, 2025 )
- Does the ILLiad Database Manager have a log? ( created Wed Jan 15, 2025 )
- How to Update SSO Certificates for use with the ILLiad SAML Module ( created Tue Dec 24, 2024 )
- Why do some ILLiad users lack user information from SAML (stub accounts)? ( created Mon Dec 16, 2024 )
Recently updated articles
- Does ILLiad Support ISO ILL? ( updated Tue Oct 07, 2025 )
- Does ILLiad require Adobe Acrobat to open PDF files? ( updated Tue Oct 07, 2025 )
- Do the 9.1 Web pages support RSS feeds? ( updated Tue Oct 07, 2025 )
- Converting old ILLiad print templates from .doc to .docx ( updated Tue Oct 07, 2025 )
- Changing Required Fields in 9.2 ( updated Tue Oct 07, 2025 )
- Why do I get an OpenDataSource error when printing in ILLiad? ( updated Tue Oct 07, 2025 )
- Can we bypass 9.1 and go straight from 9.0.4 to 9.2? ( updated Tue Oct 07, 2025 )
- Can the Odyssey notifications sent to patrons on electronic delivery be configured to use different templates for different patron categories? ( updated Tue Oct 07, 2025 )
- Can the ILLiad Client print or export the Borrowing Copyright Report? ( updated Tue Oct 07, 2025 )
- Can shipping and Return labels pull from anywhere besides Constant Data? ( updated Tue Oct 07, 2025 )
- Can I use the TestWeb site while using Remote Authentication in ILLiad? ( updated Tue Oct 07, 2025 )
- Can ILLiad Web Reports be Exported ( updated Tue Oct 07, 2025 )
- An ILLiad request keep changing back to Unfilled ( updated Wed Oct 01, 2025 )
- Can I edit the borrowing notes of a request ( updated Mon Sep 29, 2025 )
- Can a patron have both ILLiad Authentication and Remote Authentication at the same time? ( updated Mon Sep 29, 2025 )