Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of the ILLiad Client?
- An ILLiad request keep changing back to Unfilled
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- I'm getting an error when I try to print in ILLiad, why is this?
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- What URL should be used to access WebCirc when you are Hosted ILLiad
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
- Printing is not working and I am getting an error message about a table in ILLiad
Recently created articles
- How do I update my ILLiad Secure LDAP Certificate if I am hosted by OCLC? ( created Wed Dec 10, 2025 )
- Can I use the Alma API to include a value that would allow users to auto clear when creating a new user? ( created Thu Nov 06, 2025 )
- Can I edit the illiad.dll file for our webpages? ( created Tue Oct 14, 2025 )
- Why does the ILLiad workform show +30 in the Need Before field? ( created Fri Sep 19, 2025 )
- Unable to search ILLiad requests by Transaction Number in OCLC Statuses Screen ( created Fri Aug 29, 2025 )
- What is the character limit for an NVTGC in ILLiad? ( created Fri Jul 25, 2025 )
- Coverage for electronic journals in ILLiad is not present next to the holding OCLC symbol ( created Tue Jun 24, 2025 )
- Do ILLiad Web Pages Use Bootstrap ( created Mon Jun 16, 2025 )
- Status Lines for Renewals ( created Thu May 29, 2025 )
- Slow Response Loading Large PDF Files ( created Wed May 28, 2025 )
- Libraries are not receiving our ISO cancelation message ( created Wed May 21, 2025 )
- RAPIDILL articles have to be delivered manually through the Electronic Delivery Utility ( created Tue May 20, 2025 )
- Recent SAML vulnerabilities ( created Thu Mar 27, 2025 )
- What to Change When Updating DeliveryLocations Values in ILLiad ( created Mon Mar 17, 2025 )
- ILLiad is getting a Microsoft Edge error ( created Tue Mar 04, 2025 )
Recently updated articles
- If I need someone to help customize our ILLiad Web pages, who do I contact? ( updated Fri Dec 12, 2025 )
- Will OCLC edit our ILLiad Web Pages for us for a fee? ( updated Fri Dec 12, 2025 )
- How do I update my ILLiad Secure LDAP Certificate if I am hosted by OCLC? ( updated Thu Dec 11, 2025 )
- How do I use the Atlas Systems Integrated SAML on my ILLiad server? ( updated Tue Dec 09, 2025 )
- How do I resend a cancelled request in ILLiad? ( updated Wed Dec 03, 2025 )
- How do I process items that I am going to receive as electronic articles? ( updated Wed Dec 03, 2025 )
- How do I process Doc Del Loan Requests? ( updated Wed Dec 03, 2025 )
- How do I process Doc Del Article Requests to scan later? ( updated Wed Dec 03, 2025 )
- How do I process an ILLiad Unfilled Request properly to resubmit the request? ( updated Wed Dec 03, 2025 )
- How do I process all my Docline or RAPID requests that are delivered by Odyssey that are showing up in Electronic Delivery under the No ILL Number Match? ( updated Wed Dec 03, 2025 )
- How do I process a Borrowing Renewal request as the Borrower? ( updated Wed Dec 03, 2025 )
- How do I print receives in ILLiad? ( updated Wed Dec 03, 2025 )
- How do I prevent the Title under Loan Info being overwritten by Z39.50 information? ( updated Wed Dec 03, 2025 )
- How do I merge users in ILLiad? ( updated Wed Dec 03, 2025 )
- How do I merge ILLiad Lender Addresses? ( updated Wed Nov 12, 2025 )