I accidentally said "no" to a lending request that I am actually able to supply
Symptom
- When reviewing a lending request from a borrowing library, you accidentally said "no" instead of "yes" in the Can you supply? area.
Applies to
- WorldShare Interlibrary Loan
- Tipasa
Resolution
The action can not be undone. Once you clicked "no," the request moved to the next lender in the lender string. However, if you still want to supply the item, you may contact the borrowing library to explain what happened, let them know you can supply the item, and ask that they cancel the current request and create a new borrowing request with just your library in the lender string.