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Symptom
Users are unable to login to EZproxy
-1 Can't contact LDAP server is showing up in my EZproxy logs
Resolution
Contact the local IT department and provide them the EZproxy server IP address and have it unblocked for the LDAP server
This block may be at an institution firewall or at the local computer, the error message will include the server EZproxy is trying to contact.