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OCLC Support

Current AskQC office hours

Find current AskQC office hour recordings and supporting materials.

AskQC@oclc.org (Ask Quality Control) is the longstanding email address to which catalogers can send questions to OCLC Metadata Quality staff about cataloging policies, standards, and practices.

OCLC cataloging community meeting

This virtual OCLC community event provides an opportunity to hear about important work by community members and learn about OCLC cataloging and metadata services. Visit the OCLC cataloging community event page for information on upcoming meetings and to access materials from past meetings.

 

AskQC office hours

Join OCLC Metadata Quality staff to discuss WorldCat quality issues and cataloging questions.

Time and call-in information for AskQC office hours

AskQC office hours. Return here for notification of time and date changes.

Thema Day/time (eastern) Toll-free call-in number Registration link
Merge maze: Cataloging in the changing environment

OCLC maintains WorldCat quality through a variety of deduplication efforts, including record matching, Duplicate Detection and Resolution (DDR) software, and using machine learning to responsibly increase the scale of processing duplicate records. WorldCat Metadata Quality Team member Megan Johnson will address common concerns about record merging and explain how to provide data elements that appropriately distinguish unique records.
Tuesday, 12 May 2026 at 10:00 AM Eastern

Thursday, 21 May 2026 at 4:00 PM Eastern

US/Canada: 1-877-668-4490
UK: 08-002061177

12 May registration

21 May registration