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OCLC Support

I am getting the error message, "A severe error has occurred which has caused ILLiad to close unexpectedly" after installing the ILLiad Client

Applies to

  • ILLiad

Answer

This indicates that there are missing files and the Client needs to be uninstalled and then reinstalled.

Additional information

Relavent documentation:

ILLiad Client uninstall instructions

ILLiad Client install instructions

Page ID

60740