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OCLC Support

ILLiad staff have left or retired. How do we update our contact information?

  1. Letzte Aktualisierung
  2. Als PDF speichern
Symptom
  • Library staff leave or retire and contact information needs to be updated
Applies to
  • ILLiad
Resolution

Places to check for outdated contact information in these places:

  1. The Policies Directory: https://illpolicies.oclc.org/ 
  2. The OCLC Service Configuration site in WorldShare ILL under Borrower Data: https://worldcat.org/config
  3. In the Customization Manager, search for EmailRouting and update contact information there.
  4. In the Customization Manager, search for LocalInfo and update contact information there.

Contact OCLC Support if you cannot find the source of outdated contact information.

Page ID
12910