Why, with all cataloging roles, am I still unable to perform certain actions or view certain features in Record Manager?
Symptom
- I am unable to search by LHR, LBD, or Authority Record data type.
- I don't see the option to create new records or use Record Work Lists.
- LHRs are not appearing on bib records that I know my institution has LHRs on.
Applies to
- WorldShare Record Manager
- WorldShare Admin
Resolution
This is happening because you have the Cataloging Basic, Limited, and/or Simplified roles. Even if you have all other cataloging roles, having any of the Basic/Limited/Simplified roles will limit your ability to perform certain actions or view certain features in Record Manager.
To resolve this, remove the Basic, Limited, and Simplified cataloging roles from your account. Save the account, log out, and log back in. It takes about 20 minutes for role changes to surface. You should be able to perform all actions and view all features in Record Manager again.