Why am I not receiving emailed reports from WorldShare Collection Manager?
Applies to
- WorldShare Collection Manager
- WorldShare Reports
- WorldCat knowledge base
Answer
First, confirm the emails are not being directed to your spam/junk mail folders.
If the emails are not present in your spam/junk folders, confirm that the authorization code you have provided is a valid cataloging or admin authorization.
If this does not resolve the issue, confirm with your email administrator or IT team that your email system is not blocking emails from Usage_Statistics@oclc.org. You could also try adding an email address outside of your institution. This way, if your library is blocking OCLC emails, you will still receive notifications.
If these steps do not resolve the issue, please contact OCLC Support.
Additional information
Please see Configure institution settings for knowledge base collections for more information regarding adding email information to WorldShare Collection Manager.