Featured WorldShare Collection Manager Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
Why are my files zipped and how do I unzip them?
This site attempted to download multiple files automatically warning in Chrome
How do I synchronize holdings between Alma and WorldCat?
What is the difference between Backlist and Frontlist collections?
How do I extract specific MARC records from a MARC file using MarcEdit
How do I receive a full set of MARC records for my collection?
How do I use MarcEdit to split a large MARC file into smaller files
Can I use MarcEdit to convert xml files to mrc files?
What causes a 404 not found error and how do I fix it
Why am I getting a server communication error when trying to upload files through Collection Manager?
Why should I use a dummy collection?
Why am I missing MARC files from my record delivery?
How does Collection Manager manage WorldCat holdings for knowledge base collections?
Can I use MarcEdit to dedupe records in a delivered file?
Why are my MARC records not available for download?
Recently created articles
I set my query collection for one-time delivery. Why did I receive both new and update files?
( created Thu May 16, 2024 )
Is it possible to change the collection type of a data sync collection once it’s been saved?
( created Fri May 10, 2024 )
How many times per year may member libraries request a Streamlined Holdings Project?
( created Mon Apr 29, 2024 )
Number of records in MARC file differs from number of selected records in KB Collection
( created Tue Apr 23, 2024 )
Collections and providers we no longer have selected still appear in the Display Order options in Collection Manager.
( created Mon Mar 18, 2024 )
I can see WorldCat holding audience level settings in Record Manager, but not in Collection Manager
( created Thu Jan 18, 2024 )
How do I cancel my Contract Cataloging Partner record deliveries?
( created Tue Dec 19, 2023 )
What KBART ACTION should I use to select titles in a global collection and add a staff note to them?
( created Thu Dec 14, 2023 )
Why can I not click Submit Collection to OCLC on a data sync collection?
( created Mon Sep 25, 2023 )
How can I delete a locally created provider?
( created Fri Aug 11, 2023 )
Why am I getting a page not found error when looking for the LHOP Report page?
( created Fri Aug 11, 2023 )
No results when searching for an OCLC number in Collection Manager
( created Mon Aug 07, 2023 )
How to generate a list of selected open access collections and if they have holdings set?
( created Tue Jun 27, 2023 )
I made a global OCLC number change in a knowledge base collection, but that change was overwritten by a provider load. Why?
( created Mon Jun 26, 2023 )
I received a MARC record delivery for a query collection, even though I disabled record delivery
( created Mon Jun 19, 2023 )
Recently updated articles
I haven't heard anything back about a data sync collection that I submitted. How can I check on the status of my data sync collection?
( updated Mon Jun 24, 2024 )
How do I determine if my library is receiving Automatic Holdings Feeds?
( updated Tue Jun 18, 2024 )
How do I synchronize holdings between Alma and WorldCat?
( updated Wed Jun 12, 2024 )
Why is my KBART file deemed invalid when uploading it to a new collection?
( updated Mon Jun 10, 2024 )
What happens if we manually select or deselect a title in a WorldCat knowledge base collection that automatically updates?
( updated Tue Jun 04, 2024 )
Will Collection Manager re-deliver copies of records my library already has received?
( updated Fri May 31, 2024 )
How do I request that a collection be added to the knowledge base?
( updated Tue May 28, 2024 )
How many times per year may member libraries request a Streamlined Holdings Project?
( updated Fri May 24, 2024 )
How do I add a public note to a knowledge base title to display in WorldCat Discovery?
( updated Fri May 24, 2024 )
I set my query collection for one-time delivery. Why did I receive both new and update files?
( updated Thu May 16, 2024 )
I requested a complete set of MARC records but the records are not delivered as expected
( updated Thu May 16, 2024 )
How do I receive a full set of MARC records for my collection?
( updated Tue May 14, 2024 )
Is it possible to change the collection type of a data sync collection once it’s been saved?
( updated Fri May 10, 2024 )
Can I delete a data sync collection?
( updated Fri May 10, 2024 )
How do I generate a report of all the records for my library that have local holdings records attached?
( updated Thu May 02, 2024 )