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OCLC Support

After clicking on the Analytics tab, I get the error message "Errors Prevented You From Continuing Maximum Concurrent Users Reached. Please try again later."

Symptom

  • "Errors Prevented You From Continuing Maximum Concurrent Users Reached. Please try again later."

Applies to

  • WorldShare Reports

Resolution

Open a private/incognito browser window and attempt to access the Analytics tab again. If it works in private/incognito, that is a sign that there is a browser caching issue. Clearing your browser's cache and cookies from the beginning of time should fix the problem.

Page ID

61333