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OCLC Support

How do I resolve issues with Cloudflare on websites with EZproxy

Symptom

  • The connection gets stopped at a verification page when trying to access a website.
  • Cloudflare RayID is showing at the bottom of the page where the connection is stopped
  • Possible error messages:
    • This web property is not accessible via this address. (English)
    • Die Website ist über diese Adresse nicht zugänglich. (German)

Resolution

  1. Contact the website owner / resource provider  
  2.  Provide them with the RayID, EZproxy IP address, and the EZproxy server name (e.g. ezproxy.example.com)
  3. Ask them to allow access to their site for your EZproxy server

Page ID

59330