Featured EZproxy Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for EZproxy.
Most viewed articles
How do I resolve SAML unable to locate SSO Location for XXXXXX with Shibboleth IDP13 entity not found: XXXXX errors with EZproxy
Hosted EZproxy frequently asked questions
How do I add a Resource-Stanza-Database to EZproxy?
How to find your EZproxy version
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
Why am I getting error File missing: docs\suspend.htm from EZproxy
Why am I seeing "LDAP bind failed to xxx.xxx.xxx.xxx: -1 Can't contact LDAP server" in my EZproxy messages.txt file
Max challenge attempts exceeded. Please refresh the page to try again!
EZproxy Server Error - Please tell your server administrator to check messages.txt for a Max Virtual Hosts error
How do I turn off TLS 1.0 and TLS 1.1 protocols in EZproxy
Why am I having problems downloading PDFs from Wiley Online Library when using EZproxy
How do I generate metadata for SAML connection to EZproxy?
Automating SFTP access with a protected password file
Does EZproxy support Google reCAPTCHA?
How do I find my EZproxy IP address?
Recently created articles
EZproxy with multiple IP addresses gets blocked
( created Wed Sep 09, 2026 )
What is the time zone on the Hosted EZproxy Servers?
( created Wed Sep 02, 2026 )
Can EZproxy limit the number of concurrent accesses for a specific content provider?
( created Thu Aug 13, 2026 )
Access via EZproxy shows error 1015
( created Wed Aug 05, 2026 )
SSL certificate lifespan reduction - automated renewal?
( created Wed Aug 05, 2026 )
Why EZproxy logs "suspension cleared by expiration" (sometimes delayed, sometimes in large batches)
( created Thu Jul 30, 2026 )
SSL certificate update for custom domain name with Hosted EZproxy
( created Thu Jul 23, 2026 )
Why EZproxy sends two cache-control headers on interstitial (302) and other EZproxy-generated pages
( created Mon Jul 20, 2026 )
Intermittent outages on Red Hat 9.7 with kernel 5.14.0-611.49.1
( created Wed May 27, 2026 )
What firewall rules are needed for a self-hosted EZproxy server?
( created Thu May 21, 2026 )
Use different EZproxy login pages for different authentication methods
( created Wed Apr 29, 2026 )
Encrypting SIP traffic from hosted EZproxy (stunnel vs. SSH tunnel)
( created Wed Apr 22, 2026 )
Authentication suddenly stopped working
( created Fri Apr 17, 2026 )
EZproxy stops with error that the Guardian terminated EZproxy
( created Thu Apr 16, 2026 )
EZproxy menu page is shown after MyEBSCO login
( created Fri Apr 10, 2026 )
Recently updated articles
EZproxy stops with error that the Guardian terminated EZproxy
( updated Wed Sep 09, 2026 )
EZproxy with multiple IP addresses gets blocked
( updated Wed Sep 09, 2026 )
What is the time zone on the Hosted EZproxy Servers?
( updated Wed Sep 02, 2026 )
Authentication suddenly stopped working
( updated Fri Aug 21, 2026 )
How do I use EZproxy in combination with the HTTPS-only web browser security setting
( updated Fri Aug 21, 2026 )
Does EZproxy support web sockets?
( updated Thu Aug 13, 2026 )
Can EZproxy limit the number of concurrent accesses for a specific content provider?
( updated Thu Aug 13, 2026 )
Why EZproxy sends two cache-control headers on interstitial (302) and other EZproxy-generated pages
( updated Fri Aug 07, 2026 )
Understanding the EZproxy proxy summary: local, proxy, and unknown counters explained
( updated Wed Aug 05, 2026 )
Access via EZproxy shows error 1015
( updated Wed Aug 05, 2026 )
SSL certificate lifespan reduction - automated renewal?
( updated Wed Aug 05, 2026 )
Why EZproxy logs "suspension cleared by expiration" (sometimes delayed, sometimes in large batches)
( updated Thu Jul 30, 2026 )
SSL certificate update for custom domain name with Hosted EZproxy
( updated Thu Jul 23, 2026 )
How do I refresh my SAML metadata on EZproxy
( updated Wed Jul 22, 2026 )
Understanding "Login never completed" events in EZproxy AutoLoginIP environments
( updated Fri Jul 17, 2026 )