Featured EZproxy Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for EZproxy.
Most viewed articles
How do I resolve SAML unable to locate SSO Location for XXXXXX with Shibboleth IDP13 entity not found: XXXXX errors with EZproxy
Hosted EZproxy frequently asked questions
How do I add a Resource-Stanza-Database to EZproxy?
How to find your EZproxy version
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
Why am I seeing "LDAP bind failed to xxx.xxx.xxx.xxx: -1 Can't contact LDAP server" in my EZproxy messages.txt file
Why am I getting error File missing: docs\suspend.htm from EZproxy
EZproxy Server Error - Please tell your server administrator to check messages.txt for a Max Virtual Hosts error
How do I turn off TLS 1.0 and TLS 1.1 protocols in EZproxy
Why am I having problems downloading PDFs from Wiley Online Library when using EZproxy
How do I generate metadata for SAML connection to EZproxy?
Does EZproxy support Google reCAPTCHA?
How do I find my EZproxy IP address?
Upload Patron Parser for Hosted EZproxy
Troubleshooting single user access issues via EZproxy.
Recently created articles
Why are users proxying to EBSCOhost getting a 404 error when logging in?
( created Thu Jul 31, 2025 )
Display Different HTML Content Based on Group Membership or Other Conditions
( created Mon Jun 23, 2025 )
How do I use EZproxy in combination with the HTTPS-only web browser security setting
( created Wed Apr 23, 2025 )
Daily email notifications from EZproxy server despite unchecked 'Receive Daily Email Digest' box
( created Wed Apr 09, 2025 )
How do I get a copy of my OCLC Hosted EZproxy configuration?
( created Wed Apr 02, 2025 )
Max challenge attempts exceeded. Please refresh the page to try again!
( created Wed Mar 26, 2025 )
OpenSAML-C PlusPlus library and service provider advisory
( created Wed Mar 19, 2025 )
How can we change our Hosted EZproxy domain name?
( created Tue Mar 18, 2025 )
Logfile mailing list adjustments
( created Mon Feb 24, 2025 )
Why is the website seeing my IP address when the URL is re-written by EZproxy
( created Thu Jan 30, 2025 )
Why do we get this error in the messages log: getaddrinfo error acw.scopus.com
( created Tue Jan 21, 2025 )
Can I set an expiry date for users with text file authentication?
( created Tue Jan 07, 2025 )
Why am I having problems downloading items using EZproxy when I have the most recent stanza in my config.txt file
( created Wed Dec 18, 2024 )
Anatomy of a Stanza
( created Thu Dec 12, 2024 )
Users blocked by the Security Rules still have an active session
( created Mon Nov 18, 2024 )
Recently updated articles
Why are users proxying to EBSCOhost getting a 404 error when logging in?
( updated Wed Sep 17, 2025 )
How do I get the default security rules modified on OCLC hosted EZproxy
( updated Mon Sep 15, 2025 )
Why do we get this error in the messages log: getaddrinfo error acw.scopus.com
( updated Tue Sep 09, 2025 )
Why am I getting the "Inter-institutional access failure. Please contact your system administrator for assistance." error when using SAML authentication and EZproxy?
( updated Tue Sep 09, 2025 )
How do I resolve issues with Cloudflare on websites with EZproxy
( updated Tue Sep 09, 2025 )
How do I get Lean Library Access browser extension access to our Hosted EZproxy?
( updated Fri Aug 22, 2025 )
Why am I not seeing all of my log files for OCLC hosted EZproxy
( updated Fri Aug 15, 2025 )
How do I get EZproxy to use OCLC basic World Share authentication
( updated Fri Aug 15, 2025 )
Why are my users not authenticating after loading a new file to OCLC hosted EZproxy
( updated Fri Aug 15, 2025 )
Why am I getting ERR EMPTY RESPONSE intermittently when using EZproxy
( updated Fri Aug 15, 2025 )
EZproxy error Unable to create or open ezproxy.ipc: (13) Permission denied
( updated Fri Aug 15, 2025 )
Why am I seeing -1 Can't contact LDAP server showing up in my EZproxy messages file
( updated Fri Aug 15, 2025 )
Why am I getting an Error about Ebrary siteID when using EZproxy and Ebook Central SSO
( updated Fri Aug 15, 2025 )
Do I need to update EZproxy if a resource updates their IP?
( updated Fri Aug 15, 2025 )
How do I access the pre-production OCLC hosted EZproxy menu screen when SAML authentication is active
( updated Fri Aug 15, 2025 )