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OCLC Support

Troubleshooting

Find information about various ways to troubleshoot problems in Amlib.

 

  • Communications link failure
    Find information about the Communications Link Failure message and see suggested strategies for locating the problem.
  • Unload usernames
    Learn how to find all the usernames and passwords for your Amlib system.
  • Use the port query utility
    Learn how to use the Microsoft Port Query to test whether you can connect from a Workstation (or Web Server) to the database server in Amlib.
  • Use unload
    Find instructions for using unload via the Amlib folder.