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OCLC Support

Upcoming WorldShare Interlibrary Loan training

Register to attend a live training course on WorldShare Interlibrary Loan.

 Find WorldShare Interlibrary Loan training recordings, quizzes, simulations, and videos here.

 

Introduction to WorldShare Interlibrary Loan

 

Description

This instructor-led course series comprises two 50-minute courses and is designed for libraries that are new, first-time subscribers to WorldShare ILL, and for staff from libraries with established subscriptions but who are new to the service themselves. This course can also serve as a refresher or review for library staff who may have never had training and want more information about ILL on OCLC. You can register to either or both courses.

Introduction to WorldShare ILL - Get Started

During this course you will learn the basic concepts for WorldShare ILL such as  how to log in for the first time and navigate the interface, create staff account and learn about the search options then how loan and copy ILL requests are create.

Introduction to WorldShare ILL - Prepare and plan

During this course you will learn how to configure options for a better experience such as create constant data, preselect your preferred or priority libraries, and set up automation to speed up processing and save you time.

Date/Time

Introduction to WorldShare ILL- Get Started

Thursday, January 16, 2025, from 1:00 PM - 1:50 PM Eastern Standard Time, North America [UTC -5]

Introduction to WorldShare ILL - Prepare and plan

Thursday, January  23, 2025, from 1:00 PM - 1:50 PM Eastern Standard Time, North America [UTC -5]

You can register to either or both courses.

Register

Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings Recording of the courses will be posted following the live session. Access a previous recording.
Supplemental materials

Learner guide 

Access the course quiz

After completing the course and course quiz, please take a few moments to complete a brief survey for each course:

Introduction to WorldShare ILL - Get Started

Introduction to WorldShare ILL - Prepare and plan

 

WorldShare ILL - Lending

 

Description

This instructor-led course series comprises two 50-minute courses and is designed for libraries that are lenders in WorldShare ILL, and for staff from libraries with established subscriptions who have completed the Introduction to OCLC Interlibrary Loan courses. This course can also serve as a refresher or review for library staff who may have never had training and want more information about lending options in WSILL. You can register to either or both courses.

WSILL Lending - Configurations for Lenders

During this course you will learn how to configure deflections, copy and loan policies, define your Days to Respond, set up automation as a Lender and have real-time availability configured as well to speed up processing.

WSILL Lending - Manange and respond requests

During this course you will learn how to respond to requests in different ways, including using batch processing options, manage ILL requests and solve some issues with requests. You will learn how to generate and analyze ILL statistics reports for Lenders.

Date/Time

WSILL Lending - Configurations for Lenders

Thursday March 13, 2025 from 1:00 PM - 1:50 PM Eastern Standard Time, North America [UTC -5]

WSILL Lending - Manage and respond requests

Thursday March 20, 2025 from 1:00 PM - 1:50 PM Eastern Standard Time, North America [UTC -5]

You can register to either or both courses.

Register

Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings Recording of the courses will be posted following the live session. Access a previous recording.
Supplemental materials

Learner guide 

Access the course quiz 

After completing the course and course quiz, please take a few moments to complete a brief survey for each course:

WSILL Lending - Configurations for Lenders

WSILL Lending - Manage and respond requests

 

WorldShare ILL - Borrowing

 

Description

This instructor-led course series comprises two 50-minute courses and is designed for learners familiar with the basic functionality and protocols in WorldShare ILL or learners who completed the Introduction to OCLC Interlibrary Loan courses (live or recording).  You can register to either or both courses.

WSILL Borrowing - Borrowing requests

During this course, you will learn in detail about the borrower activities available in the service and how member libraries can create and process staff-initiated ILL requests and how to allow and mediate patron-initiated ILL requests.

WSILL Borrowing - Manage ILL requests as Borrower

During this course you will learn how to manage ILL requests, including using batch processing options, solve some issues with requests, request renewals, create and manage Off-System requests, and generate and analyze ILL statistics reports for Borrowers.

Date/Time

WSILL Borrowing - Borrowing requests

Thursday, February 13, 2025, from 1:00 PM - 1:50 PM PM Eastern Standard Time, North America [UTC -5]

WSILL Borrowing- Manage ILL requests as Borrower

Thursday, February 20, 2025, from 1:00 PM - 1:50 PM PM Eastern Standard Time, North America [UTC -5]

You can register to either or both courses.

Register

Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings Recording of this course will be posted following the live session. Access a previous recording.
Supplemental materials

Learner guide 

Access the course quiz 

After completing the course and course quiz, please take a few moments to complete a brief survey for each course:

WSILL Borrowing - Borrowing requests

WSILL Borrowing - Manage ILL requests as Borrower