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OCLC Support

Upcoming WorldShare Interlibrary Loan training

Register to attend a live training course on WorldShare Interlibrary Loan.

 Find WorldShare Interlibrary Loan training recordings, quizzes, simulations, and videos here.

 

Introduction to WorldShare Interlibrary Loan

 

Description This course is designed for libraries that are new, first-time subscribers to WorldShare ILL, and for staff from libraries with established subscriptions but who are new to the service themselves. This course can also serve as a refresher or review for library staff who may have never had training and want more information about ILL on OCLC. During this course you will learn the basic concepts for WorldShare ILL such as  create staff account and login to the service, define ILL policies, configure ILL options to speed up request processing, and search for items to submit and process ILL requests.
Date/Time TBD, from 2:00 PM - 3:30 PM Eastern Daylight Time, North America [UTC -4]

Register
Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings A recording of this course will be posted following the live session. A  recording can be found here.
Supplemental materials Presentation slides (October 2024)

Learner guide 

Access the course quiz

After completing the course and course quiz, please take a few moments to complete this brief survey.

 

WorldShare ILL - Lending

 

Description This course is designed for libraries that are new, first-time subscribers to WorldShare ILL, and for staff from libraries with established subscriptions but who are new to the service themselves. This course can also serve as a refresher or review for library staff who may have never had training and want more information about ILL on OCLC. During this course you will learn the basic concepts for WorldShare ILL such as  create staff account and login to the service, define ILL policies, configure ILL options to speed up request processing, and search for items to submit and process ILL requests.
Date/Time Wednesday, 4 December 2024, from 2:00 PM - 3:30 PM Eastern Daylight Time, North America [UTC -4]

Register
Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings A recording of this course will be posted following the live session. A previous recording can be found here.
Supplemental materials Presentation slides

Learner guide 

Access the course quiz 

After completing the course and course quiz, please take a few moments to complete this brief survey.

 

WorldShare ILL - Borrowing

 

Description This instructor-led training class is designed for learners familiar with the basic functionality and protocols in WorldShare ILL or learners who completed the Introduction to OCLC Interlibrary Loan training session (live or recording).  During this course, you will learn in detail about the borrower activities available in the service and how member libraries can manage and solve issues with borrowing requests initiated either by library staff or library patrons.
Date/Time Wednesday, 13 November 2024, from 2:00 PM - 3:30 PM Eastern Daylight Time, North America [UTC -4]

Register
Cancellation policy In the event of low attendance, OCLC may cancel a training session. In this situation, registrants will be notified by email before the session.
Recordings A recording of this course will be posted following the live session. A previous recording can be found here.
Supplemental materials Transcript

Presentation slides

Learner guide 

Access the course quiz 

After completing the course and course quiz, please take a few moments to complete this brief survey.