WorldCat Discovery has returned the error message "An error occurred on the MetaAuthentication System"
Symptom
-
WorldCat Discovery has returned the error message "An error occurred on the MetaAuthentication System. Details: No Single Sign-On request could be found."
Applies to
- WorldCat Discovery
Resolution
This is a common problem related to a previously cached Single Sign-On session. It can usually be solved by restarting the user's browser or machine.
It is also worth checking that the user is using the correct link and not a bookmarked or corrupt link with extra parameters.
If the problem persists, try to disable browser extensions or test with a different browser.