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OCLC Support

Why do I not see local availability data appearing on an article record in Discovery?

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Symptom

  • There is no Call Number, Check Out Status, or Shelving Location appearing on an article record in WorldCat Discovery.

  • Discovery says you own a record, but it has no local availability displayed, even though there is a local holdings record (LHR) on the journal title in Record Manager.

Applies to

  • WorldCat Discovery

Resolution

For WorldCat records with an OCLC number, the issue could be that a Discovery holdings match is happening on the ISSN instead of the OCLC number (OCN). To troubleshoot this, remove the ISSN, and then the system can match on the OCN and find the LHR data. Contact OCLC Support if you have any questions.

  1. Go to the MARC record and delete the ISSN where it appears
  2. Check for the ISSN in the 022, but also check 773 fields
  3. Save the record and refresh the Discovery page.

Page ID

49207